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What is an OSC/OPD and how can they help me?
Opening Services Coordinator (OSC)
Our OSC team is based in Rockville, MD at our corporate office. The OSC serves as the single point of contact for the franchisee in the corporate office. They facilitate the welcome call and email, provide an overview of Choice resources and the opening milestones, monitor the estimated opening date, answer daily calls and emails, collect legal milestones, process necessary legal documents and work with our team in Phoenix, AZ to activate properties in the system.
Onboarding Project Director (OPD)
Our OPD team is field based and serves as the single point of contact in the field during the opening process. The OPD coaches each property in building their database (eHOG), reviews the PIP and brand standards, processes any waivers or concessions, provides onsite consultation and conducts the opening inspection.
Who do I contact to gain access to ChoiceOpenings.com ?
To access the resources on ChoiceOpenings.com your property must have a Openings account on ChoiceOpenings.com which must be created by your properties’ assigned Opening Service Coordinator (OSC). Once your account has been created, you are ready to begin! Your journey will begin with logging in.